Same Day dispatch on all orders placed before 3:00pm Monday - Friday (excluding bank holidays)

Free UK Delivery on all orders over £20 and FREE UK Next Day DPD delivery on all orders over £100

UK Delivery Information

Information on all delivery options for UK customers

COVID 19 Information

Please note that there are delays in parts of Royal Mails network due to the COVID-19 Pandemic Click HERE for more information.

Royal Mail 48 Tracked

FREE on all orders over £20
£2.99 on orders below £20

  • Only Available to UK customers
  • Deliveries are made Monday - Saturday
  • Aims to deliver within 2 working days
  • Usually 2-3 days, but not guaranteed
  • Tracked Service
  • Safeplace option available if not at home

Special Notes regarding this service

Royal Mail's 48 Tracked is not a guaranteed service and the quoted estimated time is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.

Royal Mail 24 Tracked

FREE on all orders over £50
£1.00 on all orders over £20
£3.99 on orders below £20

  • Only Available to UK customers
  • Deliveries are made Monday - Saturday
  • Aims to deliver Next working day
  • Usually 1-3 days, but not guaranteed
  • Tracked Service
  • Safeplace option available if not at home

Special Notes regarding this service

Royal Mail's 24 Tracked is not a guaranteed service and the quoted estimated time is the time Royal Mail aims to deliver your order, however it can sometimes take longer. Royal mail does not consider items lost until 10 working days after dispatched.

DPD Next Day

FREE on all orders over £100
£2.99 on all orders over £50
£4.99 on orders below £50

  • Only Available to UK Mainland customers
  • Deliveries are made Monday - Friday
  • Next working day delivery
  • Tracked Service
  • Safeplace option available if not at home

Special Notes regarding this service

DPD's Next day service can on very rare occasions take up to 2 days to get delivered. DPD does not offer compensation until the third day after dispatch.

DPD Next day Service is not available to customers in Scotland, Channel Islands and Northern Ireland. Customers in these regions will get always have a 2 day delivery time, the price is also higher to these regions and costs around £20 more than to mainland UK.

Pickup

FREE on all orders

(Temporarily suspended as of 06.01.2021 due to new Covid-19 Lockdown restrictions.)

We offer a local collection optin in coperation with Access Selfstorage in Acton, Postcode - W3 7QS
  • Pickup your order from Access Self storage in Acton W3 7QS
  • Place order before 3pm for collection the same day
  • Can be picked up Monday - Sunday
  • Email Notification when order is ready (usually wihtin 1h after placing the order if before 3pm)
  • ID required to pickup order

Special Notes regarding this service

Orders placed before 3pm can be collected the same day, or any day after from Access selfstorage Reception Monday - Sunday. For opening hours click HERE

Safe place information

Safeplace is used at recipients own risk, Vape Green will not cover any mail that gets lost or stolen when safeplace is used

Returned Orders

Any orders returned to us due to incorrect address, not being called for or any other reason will be refund once it arrives back at our warehouse and have been processed by our warehouse team. Your order will be refunded minus any postage costs incurred to ourselves

International Deliveries

Information on shipping options for international buyers. Please make sure to double check regulations on importing vape products to your country with your local customs agency before placing an order.

Royal Mail International

Depends on country but ranges between £8 and £10

  • Ships with Royal Mail from UK and gets handed over to partner courier in destination country
  • Normal delivery time is usually 5-10working days
  • Aims to deliver within 2 working days
  • Tracked service, however tracking information varies depending on destination

Special Notes regarding this service

The timescale quoted is an estimate and delivery time can vary and will depend on custom clearance time and the time of the courier taking over the shipment in the destination country. Tracking information varies depending on destination country, shipments are always trackable whilst in UK but you might need to use the destination partners website to track the shipment once it has left the UK.

UPS

Price depends on weight and destination country

  • Available for most countries
  • Deliveries are made Monday - Friday
  • Delivery time depends on destination and service used
  • Fully Tracked Service
  • Quicker than Royal Mail

Special Notes regarding this service

UPS quoted times are estimates and can vary slightly depending on country.

Returned Orders

Any orders returned to us due to incorrect address or not being called for will be refund once they arrive back at our warehouse and have been processed by the warehouse team. Your order will be refunded minus any postage costs incurred by ourselves

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